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PLEASE NOTE THE FOLLOWING
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Like the rest of our industry, we are responding to unforeseen conditions within the current climate following the outbreak of COVID-19. Please be assured that we always remain informed on the situation, and are doing everything possible to ensure the health & safety of both our staff & our patrons.
At this time we are trading as usual while staying in line with all current advice given by the Australian Department of Health and the State Government. We have taken all steps to minimise the threat of contagion by implementing the following business COVID-19 Policy and Plan
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Reducing booking numbers to ensure reasonable distance for social distancing between diners.
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Providing multiple hand sanitation points for both staff & diners – in addition to a an enforceable requirement that all staff use these stations frequently during all shifts.
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Extra vigilance to cleaning by adapting world class cleaning procedures and do routine wipe downs of surfaces every 2-3 hours with food grade sanitiser – total sanitisation of the venue before and after service.
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Refusing to accept any cash payments – We are insisting on contactless payments only (Phones, watches or Card).
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Removing any communal water stains or jugs. Any guests guests requesting table water will be served only by a member of staff.
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Reassuring customers that staff are obliged to stay at home if they are unwell, or recently travelled, or have been in any contact with someone who has. Encouraging any staff or diners to stay home if they are in any way are feeling unwell and self- isolate.
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Discouraging handshaking, kissing, hugging and any other physical contact – between patrons and especially between staff & patrons.
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Keeping all staff & customers updated and informed of any recommended changes as soon as published from the Australian Government.
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